Shipping Policy

At Earthea, we strive to deliver your handbags safely, securely, and on time. Please review our shipping policy to understand how we process and deliver your orders.

1. Order Processing

• All confirmed orders are processed within 2–4 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been placed, followed by a shipping notification with tracking details once your package is dispatched.

2. Shipping Rates & Delivery Times

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery time within India: 5–10 business days (depending on your location).

• International shipping (if available): Delivery times and rates vary by destination and will be provided at checkout.

3. Delays & Exceptions

• While we work closely with our delivery partners, delays may occasionally occur due to weather conditions, courier issues, or unforeseen circumstances.

• Earthea is not responsible for delays caused beyond our control.

4. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• You can use this number to monitor the status of your shipment until delivery.

5. Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate shipping details.

• If a package is returned due to an incorrect address or failed delivery attempts, re-shipping charges may apply.

6. Damaged Packages

• If your package arrives damaged, please contact us immediately at eartheainnovations@gmail.com with photos of the packaging and product.

• Claims must be reported within 48 hours of delivery.

📍 Address: Earthea, Delhi
📧 Email: eartheainnovations@gmail.com